KIDS THROWING!

Cancellation Policy

Terms and conditions for TASTER THROWING ​ You can cancel your throwing booking up until 48 hours before your booking for a full refund. If you cancel your booking the day before we are happy to reschedule the booking for you, but you will not be entitled to a refund on the rescheduled date even with 48 hours cancelation notice. If you cancel or do not show up on the day of your booking we will retain your full deposit we will not reschedule your booking free of charge.  ​ This is a strict policy, with having such a small studio the business takes a big hit for no shows and cancellations. Please respect our cancellation and refund policy. ​ ​ We try our best to ensure that the creative journey you take with us is fun and enjoyable. The final part of the journey involves the glazing and firing of your pottery. Sadly this is not an exact science and the kiln is sometimes unpredictable. While we strive for perfection it doesn’t happen all the time, particularly as these are hand-produced crafts. ​ Glaze spotting can occur as well as things like brick dust on the items for Taster throwing there is also the risk in forms of cracking, breakages and so on. Please be aware that although we try to control for these events it is not always possible. It can be the charm but also the frustration of working with ceramics. Sometimes, if we feel it is safe to do so, we will re-fire the pottery to try to fix glazing issues. In the unlikely event of your pottery breaking or cracking in the kiln we will of course offer compensation by way of a replacement voucher. ​ Once your pottery has left the premises we cannot accept any responsibility for your item, we do not offer a guarantee for your items.  ​ ​